Pairs by code
The screen shows a registration code. You type it into the console once.
The player
One player.
Android.
Our competitor lists fourteen player platforms. We have one, and padding the list out would be the most obvious lie on this site. So here is what the one does, in detail — including the part where it can show you a photograph of what it is really displaying.
It installs on displays you already own.
What it does
Eight things, from a browser tab.
Every one of these is a control in the console that acts on a screen somewhere else. None of them needs anybody to visit the screen.
Reloads on command
Reload, clear the cache, or clear its data — from a browser, from anywhere.
Reboots remotely
The instruction nobody wants to give over the phone to a shift manager.
Takes a screenshot
The one that matters. Not what the screen was told to show — what it is showing.
Reports its state
Playing, Online (Idle), Offline or Paused, with a last-seen time against each.
Falls back to a default
When nothing is scheduled it plays its default composition rather than going dark.
Takes an orientation
Portrait or landscape, set on the device profile along with its position and size.
Carries tags and groups
So a fleet can be filtered rather than scrolled.
Display sizing
What to author against.
Standard panel resolutions, so a layout is built once at the right pixel dimensions rather than scaled up on the wall. Portrait is the same figures with the axes swapped.
| Name | Landscape | Portrait | Aspect | Typical use |
|---|---|---|---|---|
| HD | 1280 × 720 | 720 × 1280 | 16:9 | Small panels and older screens |
| Full HD | 1920 × 1080 | 1080 × 1920 | 16:9 | The default — most signage panels |
| 4K UHD | 3840 × 2160 | 2160 × 3840 | 16:9 | Large-format and close-viewing panels |
| Ultra-wide | 3840 × 1080 | 1080 × 3840 | 32:9 | Stretched panels above counters and shelves |
| Video wall 2 × 2 | 3840 × 2160 | 2160 × 3840 | 16:9 | Four Full HD panels driven as one canvas |
The complete stack
Every part, and who runs it.
Named against the product's own modules. Where a layer has not been established, it says so rather than being filled in.
| Layer | What it is | Where it runs | Who runs it |
|---|---|---|---|
| Console | Web application — create, schedule and monitor | Browser, at an app subdomain | ScreenQube |
| Player | Android app that pulls and plays the schedule | On the screens you own | You |
| Screens | The panels themselves, plus mounts and cabling | Your sites | You, or your partner |
| Content | Media, apps and Composition templates | Console, played on the screen | You |
| Plans & billing | Plans built by a partner, reconciled through Stripe | Console, Stripe behind it | Your partner |
| Support | First line on faults and account questions | — | Your partner, then us |
| Hosting topology | Whether a private installation is offered has not been established | Unconfirmed | Unconfirmed |
Questions
What people ask about the player.
Which platforms are supported?
Android. That is the whole list, and it is why this page is one page rather than fourteen. If your screens are driven by iPads or Apple TV, this is not the right product today.
How does a screen join?
It shows a registration code. You type that code into the console once, and the screen belongs to a facility from then on.
What can we do to a screen without going to it?
Reload it, clear its cache, clear its data, reboot it, change its status, swap it for a replacement — and take a screenshot of what it is actually displaying.
What does a screen show if nothing is scheduled?
Its default composition. That is a real setting, not a black screen.
Does it keep playing if the network drops?
Ask us and the product team will confirm it for your setup. What we can tell you is that the player holds a local cache — the console can clear it — so the mechanism for offline playback exists. Whether playback continues without a network is a question for the product team, and it is the most common one asked in this category.
What hardware should we buy?
No certified hardware list has been published. Ask us before buying a fleet rather than after.
Where it ends up
One player. Every kind of screen.
Portrait, landscape, a window, a concourse — the player does not care which, so long as the display runs Android.
Bring your own screens.
If they run Android, the player installs on them. If they do not, we will tell you now.