Terms of service.

Who you are contracting with. ScreenQube is a digital signage platform built and operated by Infotech.Works, a software engineering company based in Pune, Maharashtra, India. In these terms "we", "us" and "our" mean Infotech.Works; "you" means the organisation using the platform, and anyone you authorise to use it.

• Registered entity: registered legal name, company registration number and GSTIN pending
• Address: Iris, Laxman Nagar, Balewadi, Pune, Maharashtra 411045, India
• Contact: contact@infotech.works

1. Read this first: your contract may be with a partner

ScreenQube is sold and supported through partners. If you bought through one, your commercial agreement — price, term, payment, support response, notice period, refunds — is with that partner, not with us. Their contract governs those things and prevails over anything on this page that conflicts with it.

What these terms always govern is your use of the software itself: what you may do with it, what you may not, who owns what, and the limits of our liability. Those apply whoever invoiced you.

If you contracted with us directly, or you are a partner reselling the platform, these terms are the agreement between us until a signed order form or master agreement says otherwise.

2. Accepting these terms

You accept them by the first of these to happen: creating an account, signing in, pairing a screen, or otherwise using the platform. If you accept on behalf of an organisation you confirm you are authorised to bind it, and "you" means that organisation. You must be 18 or over. The platform is for business use.

3. What we mean by

• Platform — the ScreenQube console, the Android player application, this website and the APIs behind them.
• Content — images, video, text, feeds, layouts and anything else you upload or display through the platform.
• Screen — a display with the player installed and paired to your account.
• User — a person you authorise to sign in under your account.
• Partner — the reseller or white-label partner who sells and supports the platform in your market.

4. Your right to use it

While your subscription is current and paid, we grant you a non-exclusive, non-transferable, non-sublicensable right to use the platform for your own business purposes, within whatever limits your plan sets on screens, storage and users. Nothing else is granted, and we keep every right we have not expressly given you.

5. Your account

Register with accurate details and keep them current. You are responsible for your credentials and for everything done under your account, including by your users — bring these terms to their attention, because you are liable for their breaches as if they were your own. Tell us promptly if you think an account has been compromised.

The signed-in session belongs to the console, which is a separate application on its own origin. Signing out is handled there.

6. Your content, and what you promise about it

Your content stays yours. To run the service we need permission to host, copy, transmit, cache, re-encode for delivery and display it on the screens you tell us to — that is the whole of the licence you give us, it is not exclusive, it earns us nothing, and it ends when you delete the content or close the account.

You confirm that you own your content or are licensed to use it, that displaying it in public does not infringe anyone's rights, and that it complies with the law where the screen stands. We do not review or verify content, and we do not check whether a stock licence covers public display — which is a real and commonly missed obligation in signage.

The platform is not a backup service. Keep your own copies of anything you would not want to re-create.

7. What you must not do

• Display content that is unlawful, defamatory, obscene, or that incites hatred or violence.
• Infringe copyright, trade marks, privacy or publicity rights.
• Show personal data on a screen without a lawful basis and the notices required — see the privacy policy.
• Reverse engineer, decompile or attempt to extract the source of the platform or the player, except where the law says you may.
• Resell, sublicense or white-label the platform unless you are a partner and we have agreed it in writing.
• Probe, scan or load-test the service without written permission, or interfere with anyone else's use of it.
• Use it to build a competing product, or share credentials outside your organisation.

8. Fees, tax and renewal

We publish no price list. Plans, currency, billing period and any trial are configured by your partner, and the figures shown anywhere on this site are examples rather than an offer. What you pay, when, and what happens at renewal are set by your agreement with whoever invoiced you.

• Fees are exclusive of taxes. Indian GST and any withholding or equivalent local tax are yours to pay, other than tax on our own income.
• A screen counts against your plan whether it is online or offline, because the licence is held whether or not the display is powered.
• Where we bill directly, invoices go to your registered email and payment is taken through Stripe; card details never reach us.
• Unpaid fees may lead to suspension after reasonable notice — see section 12.
• Refunds are governed by the refund policy, which is not published yet.

9. Hardware

The player is an Android application that runs on displays and media players you already own or buy elsewhere. Where hardware is supplied through a partner, the sale, warranty, delivery and returns are theirs. You are responsible for power and for network connectivity that meets the published requirements — see hardware.

10. Availability and support

We will use commercially reasonable efforts to keep the platform available, but we do not warrant that it will be uninterrupted or error-free. Availability depends on networks, hosting and power that we do not control, and on maintenance we will schedule considerately.

No uptime SLA is bundled. If you need one with service credits, it has to be agreed in writing — ask your partner or ask us. First-line support is normally your partner's; where we provide it directly, scope and hours are as agreed and exclude faults caused by your hardware, network or third-party integrations.

11. Changes to the platform

We will add, change and remove features over time. We will not materially reduce the core functionality of a paid plan during a period you have already paid for without offering you a remedy. Where a change requires action from you, we will give reasonable notice.

12. Suspension and termination

We may suspend access, in whole or part, on notice — or immediately where it cannot wait — if fees are overdue, if these terms are breached, if we reasonably suspect fraud or a security risk, if the law requires it, or if you gave false registration details. We will restore access once the cause is resolved.

Either party may end the agreement in accordance with the contract that governs it. On termination your access stops and your content becomes inaccessible; we may keep copies where the law obliges us to. The sections that should outlive the agreement — your content warranties, intellectual property, liability, indemnity, confidentiality and governing law — do.

13. Intellectual property

We and our licensors own the platform, the player, the documentation and the ScreenQube name and marks. You own your content. Neither of us gets rights in the other's material beyond what these terms grant.

If you send us suggestions or feedback we may use them freely and without obligation. The platform may include open-source components under their own licences, which govern those components.

14. Warranties, and the limits of them

Each of us confirms we have the authority to enter this agreement. Beyond what is expressly written here, the platform is provided as is and as available, and to the fullest extent the law allows we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement. Media may be re-encoded for delivery and quality may vary with the screen and the network.

15. Liability

Neither of us is liable to the other for loss of profit, revenue, business, goodwill or anticipated savings, or for indirect or consequential loss, however it arises.

Each party's total liability under this agreement is capped at the fees paid for the platform in the twelve months before the event that caused the claim.

Nothing here excludes liability that cannot lawfully be excluded — including death or personal injury caused by negligence, fraud, or your obligation to pay what you owe.

16. Indemnity

You will cover us against third-party claims arising from your content, from use of the platform in breach of these terms or the law, or from your infringement of someone's rights. We will cover you against a third-party claim that the platform itself, used as permitted, infringes their intellectual property — except where the claim comes from your content, from combining the platform with something we did not supply, from modifications we did not make, or from use after we asked you to stop.

17. Confidentiality and data protection

Each of us will keep the other's non-public information confidential, use it only for this agreement, and share it only with people who need it and are bound to keep it confidential. That does not apply to information that is already public, lawfully received elsewhere, independently developed, or required to be disclosed by law.

Personal data is handled as set out in the privacy policy. Where we process personal data on your behalf, the data processing addendum applies. You remain responsible for having a lawful basis for the personal data in your content and for giving the notices it requires.

18. Publicity

We will not use your name, logo or a description of your deployment in our marketing without asking you first, and you can withdraw that permission at any time.

19. Governing law and disputes

This agreement is governed by the laws of India. If a dispute arises, we will first try to settle it by good-faith discussion between senior people on both sides within 30 days of written notice.

If that fails, it will be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996, seated in Pune, Maharashtra and conducted in English. The award is final and binding. Either of us may still ask a court for urgent interim relief, and the courts at Pune have exclusive jurisdiction over anything not sent to arbitration. Nothing here removes a protection that mandatory local law gives you and that cannot be waived.

20. General

• Force majeure. Neither of us is liable for delay caused by events beyond reasonable control — but that never excuses payment.
• Assignment. You may not assign without our written consent; we may assign to a group company or on a sale of the business.
• Whole agreement. A signed order form comes first, then these terms, then the policies they reference, then the documentation.
• Changes. We may update these terms by posting a new version with a new date, and will give reasonable notice of anything material.
• Severability and waiver. If a clause fails, the rest stands. Not enforcing a right once does not waive it.
• Independent parties. Nothing here creates a partnership, agency or joint venture between us.
• Notices. To us, by email to contact@infotech.works and to the address above; to you, at your registered email.