Shopping centres and malls

Find the shop.
Then find the offer.

A centre runs two estates at once: the wayfinding that has to be right, and the commercial screens that pay for it. Both are compositions in the same library, published to the same facility.

Plans, prices and trials are set by your ScreenQube partner.

A shopping centre directory listing four destinations with levels and directional arrows, and a you-are-here marker.

Where it ends up

You work in a browser.
They see the wall.

The screen above is what you publish. This is where it ends up — a display a customer stands in front of, driven by a player that fetched it on its own.

A large advertising screen above a shopping-centre atrium, with a floor directory listing each level, as shoppers walk beneath.
A screen and directory in a shopping-centre atrium. You work in a browser. This is the other end of it — a display a customer stands in front of, driven by a player that fetched its content on its own.

What goes on the screens

Six things worth putting up.

Every one of these is ordinary media, arranged in Composition and sent out by Publish. Nothing here needs a separate system.

Directories and wayfinding

Levels, zones, lifts and car parks — the question every visitor arrives with.

Tenant offers and campaigns

Sold to tenants, scheduled per screen, reported on afterwards.

Centre events

What is on in the atrium, with an end date that arrives on its own.

Car-park information

Levels, entrances and exits, published as media.

Safety and centre notices

One publish reaches every screen in the centre.

Atrium LED

The largest screen in the building, driven by the same library as the smallest.

Where the screens go

Four walls that earn it.

  1. Entrances and atria

    Wayfinding first, the campaign second.

  2. Level transitions and lifts

    Where people are deciding which way to go.

  3. Food court

    Menus and tenant offers in one place.

  4. Car parks

    Entry, exit and level information.

How it is run

Four steps, then it runs itself.

The same four steps whether you have four screens or four hundred. This is the real console, not an illustration.

  1. Add facilities, pair screens

    One facility per site, branch or building. A screen joins by showing a registration code, which you type in once. Switch between facilities from the header.

  2. Upload and compose

    Media goes into the library, in folders, with tags. Composition arranges it into zones — your own files, plus App Store apps like weather, news or a ticker.

  3. Publish three ways

    On a schedule, with day sequences. Or QuickPlay, which the console describes as displaying content instantly for a flash sale or an emergency. Or as the default composition a screen falls back to.

  4. Check it, without going there

    Live Monitoring reports each screen's state. Take Screenshot shows what one is really displaying. Reload, clear the cache or reboot it remotely.

What it fixes

The three complaints we actually hear.

Directories are printed and out of date the next time a unit changes hands.
The directory is a composition. Change it and publish.
Tenants want proof their campaign ran.
Reports run in three kinds: a Media Report, an Uptime Report and Audit Logs.
An atrium screen is dark on a Saturday.
Total Disconnected Screens is a headline tile, counted per facility.

Set it up as

The solutions this usually becomes.

Nearby

Other industries with the same problem.

Questions

What shopping centres and malls teams ask first.

Can the directory be interactive?

Touch interaction has not been observed in the console. Published directories are playback content.

Can each centre run its own screens?

Yes. Each centre is a facility with its own screens and its own default.

Can tenants publish their own content?

Users belong to groups, and groups decide what a person can reach.

What runs the atrium LED?

An Android player app, the same as every other screen.

Put it on every screen.

Talk to us about becoming the partner who sells it.

We will introduce you to the partner who covers your region.